Candle Care & Safety FAQ's...
Candle Care:
Keep wick centered and trimmed to ¼’’ at all times
Burn candle within sight at all times
Keep out of the reach of children and pets
Never burn a candle on or near anything that can catch fire
Remove all packaging before burning
Place on temperature safe surface to avoid heat damage
Keep away from drafts
Keep wax pool free of debris
Do not burn candles for more than 4 hours at a time
Discontinue use when ¼’’ of wax remains
Do not use water or any other liquid to extinguish your candle
Soot issues:
If you are experiencing excess soot from your candle:
Make sure to trim your wicks to 1/4'' before each lighting your of candle
If you are still experiencing excess sooting, please trim your wick to 1/8’’
Move candle away from any vents, fans, or air drafts
Make sure you are not burning your candle longer than the recommended time of 3-4 hours
Tunneling:
Tunneling is more apparent in the initial burn of the candle. Please burn your candle 2-3 times and make sure each burn time is in increments of 3-4 hours to allow wax to pool around the edges of the candle.
If tunneling is still apparent, proceed to burn in 3-4 increments until candle self-corrects.
Are your products vegan? Yes, we always take care to select and use vegan friendly wax + fragrance oils in our products. We never use ingredients that are derived from animal products when making our candles. Please note: Our Lip Butters contain Beeswax. While Beeswax does not contain animal or insect flesh it can be considered a vegetarian substance, Beeswax is not considered a vegan ingredient.
Do I need to trim my wicks? Yes, before each and every burn of your candle it is important to trim the wick. If your candle wick is too long it can cause smoking, and blacken the sides of your vessel. We recommend a cut length of 1/4 inch using a wick trimmer. However, small household scissors or nail clippers work just fine. We recommend that you only cut the wick once the wax has cooled to avoid any wick trimmings in the wax. Having a wick that is too long will not only cause your candle to burn quicker and hotter, it could also prohibit your wick from even staying lit.
How do I remove the excess wax to reuse the vessel? If you are wanting to reuse your vessel, a good way of removing the excess wax in the bottom is to place the vessel in the freezer for 1/2 hour. This will shrink the wax and it can then be easily removed. Otherwise, run some hot water from the tap, adding a little liquid dish detergent into the vessel and leave to soak overnight. The vessel can then be emptied and you can dispose of the wax. Gently pick off the wick sticker but be careful to not use sharp objects to remove, as this may scratch the paintwork of the vessel. Wash your vessel with warm soapy water and a sponge. Leave to dry as normal and your vessel is ready to use again!
What can I reuse the candle vessel for? You may use the empty, clean vessel for holding jewelry, artificial/silk flowers/plants, decorative stones/rocks, make-up/brushes, etc.
